Returns & Exchanges
Return & Exchange Policy• All items are non-refundable once an order is placed• Sale items are final sale — no returns, exchanges, or store credit• Any item purchased at a discounted price, during a promotion, or with a promo code is considered a sale item• Items discounted 40% or more off the original price are final sale⸻Regular Priced Items (Swim & Ready-to-Wear)• Exchanges or store credit are accepted within 7 days of confirmed delivery date, based on carrier tracking• Items must meet the following conditions: • Unworn • Unwashed • Free of stains, odors, or damage • All tags and liners must be attached• Items that do not meet these conditions will be rejected and returned to sender ⸻Exchanges• Exchanges are only permitted for the same item in a different size• If you prefer a different style (swim or ready-to-wear), store credit will be issued• A 15% restocking fee applies when switching to a different item• No restocking fee applies for same item size exchanges• Only one exchange per order is permitted• In the event the requested exchange item is unavailable, store credit will be provided. Please note that the restocking fee will still apply⸻Important Notes• Items purchased with store credit are not eligible for return, exchange, or additional store credit once the order has shipped• All accessories, coverups, and scarves are final sale• International orders: no returns or exchanges• Customer is responsible for return shipping costs• All returns must be approved prior to shipping — do not send items without instructions• BFYNE is not responsible for lost or misdelivered return packages — customers must retain proof of shipment and tracking• Refused or unaccepted packages are not considered returns and remain subject to all applicable policies and reshipment fees• If a package is returned to our facility due to unsuccessful delivery, we will contact you via email. If no response is received within 3 days, store credit (minus applicable return-to-sender fees) will be issued to the email on file⸻Product Disclaimer• Variations in color due to screen resolution, lighting, or device display are not considered defects• Differences in fit or personal preference do not constitute defects• Fabric placement and print variations may occur and are not considered defects⸻Claims & Reporting• Any claims for damaged, defective, or incorrect items must be reported within 3 days of delivery⸻Policy Enforcement• All policies are strictly enforced• The price at the time of purchase is final — no price adjustments• Orders placed within 24 hours prior to a sale may be eligible for a price adjustment in the form of store credit only