Returns & Exchanges
RETURNS & EXCHANGES
We will gladly accept your return for a store credit or exchange within 3 business days of delivery for regular priced items. All sale items are final sale. Policy is Strictly Enforced.
ALL ITEMS ARE NON REFUNDABLE.
INTERNATIONAL ORDERS: NO RETURN OR EXCHANGE
Domestic/local orders:
NO RETURNS: We do not accept returns, however, we’ll accept unworn, unwashed, or defective merchandise purchased on Bfyne.com for an EXCHANGE ONLY or store credit * FOR REGULAR PRICED ITEMS ONLY *. We cannot accept exchanges for another style, all exchanges are restricted to the same Swimsuit or ready to wear item. If you must change a style of a Swimsuit or ready to wear item to receive store credit you will be charged a 15% restocking fee.
-Items paid with store credit will only be exchanged ONCE
All coverup, scarves and accessory sales are final - no exceptions.
Exchanges:
Exchange request must be received via email ( customerservice@bfyne.com )
Once sent back to our facility a tracking confirmation number must be sent via email.
THE ADDRESS ON OUR WEBSITE IS NOT OUR RETURN ADDRESS. If any package is sent without our acknowledgment you'll be responsible to redirect the package back to you.
All *regular priced* swimwear must be unworn, unwashed, free of make up or deodorant stains, free of odor, sanitary liner must be in place, all tags must be attached and in original packaging for the exchange to be considered valid. Items that do not meet these conditions will be refused and returned to sender.
ALL SALE ITEMS ARE FINAL SALE, ALL BLACK FRIDAY SALES ARE FINAL SALE, which means NO REFUNDS, NO EXCHANGES. We do not accept exchanges on SALE items, which means if the price is reduced from its regular price then it is considered a sale item.
-ALL SALE ITEMS (Including Deals with promo codes) ARE FINAL SALE (No Exceptions)
-Items paid with store credit will only be exchange Once.
-Only one time exchange per order.
-Claims for damaged goods or any packaging errors need to be e-mailed to us within 24 hours of delivery – customerservice@bfyne.com
The price shown on the website at the time of purchase is the final purchase price, no exceptions. If the price of an item has changed since you purchased that item(s), the new prices are not able to be transferred to any previous orders. We do not offer price adjustments.
An exchange request must be received within 3 days of delivery. No exchanges will be accepted after 3 days.
Uneven Exchanges: If you would like to exchange your purchase for another item with a higher value, the difference in cost of the exchanged item will be required.
Shipping: Customer is Responsible for shipping fees to send the exchange back to Bfyne.
Exchange Return Processing time: Once we have received your package, your exchange will be processed within a maximum of 5-10 business days, average time for exchange returns are 1-2 business days.
Bfyne Swimwear uses the finest quality materials available, however, we are not liable for any damage, or fading due to highly chlorinated pools, hot tubs, sand, dirt, and tanning oils deemed as not normal wear and tear, Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items with care. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.
Order Changes & Cancellations: An order cannot be changed or cancelled within 24 hours of it being placed. Any orders for Pre-Order or Special Order Item(s) cannot be changed or cancelled.
RESORT WEAR:
All coverups are one size and are final sale.
We’re happy to accept returns for an exchange on any resort wear garment that is unworn, unwashed, free of make up, free of odor and deodorant stains.
INTERNATIONAL ORDERS: NO RETURN OR EXCHANGE
